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Modelit Snapshot: How we facilitated the migration process from Hubspot to Salesforce.

Our client specializes in providing cybersecurity solutions for various software platforms. Operating as a small to medium-sized business, the client predominantly worked with HubSpot for their CRM needs in the past. The client was introduced to us by a Salesforce Account Executive, as they were in search of an outstanding implementation partner that could assist them in the migration from HubSpot CRM over to Salesforce. Here’s how Modelit got involved…

Service Cloud

Modelit Snapshot: How we leveraged Service Cloud for customer excellence.

Our client builds top-of-the-line POS solutions for the live entertainment marketplace, with the goal of creating a smoother overall interaction between vendors and consumers. Their customers in the entertainment industry regularly approach them with questions about their products and logistics. Thus, it is crucial for them to have an excellent handle on their customer service. We built a cloud-based customer service solution to help our client excel in addressing everyday customer queries. Here’s how Modelit got involved...

Modelit

How Fair Trade USA™ uses Modelit to scale up its team.

Fair Trade USA is the leading certifier of fair trade products in North America. Its trusted Fair Trade Certified™ seal on a product signifies that it was made according to rigorous fair trade standards that promote sustainable livelihoods and safe working conditions, protection of the environment, and strong, transparent supply chains. Rather than creating dependency on aid, Fair Trade USA’s model empowers farmers, workers, and fishers to alleviate poverty and earn additional money to improve their communities. They needed a reliable partner to help them evolve their business into the Salesforce platform in order to maximize their positive impact. The main goal was to achieve stronger technological capabilities.

Experience Cloud

How Build It Green uses Experience Cloud to manage its GreenPoint Rated program.

In 2012, Modelit took on Build It Green, an organization that provides energy efficiency solutions with the goal to help communities reach net-zero carbon emissions by 2025. Through its GreenPoint Rated program, Build It Green certifies both single and multi-family homes as being up-to-standard for a sustainable and healthy environment. Homes are rated according to five categories: energy efficiency, health and air quality, water conservation, resource conservation, and community. With help from Modelit, Build It Green sought to enhance its home rating program management by maximizing its Salesforce implementation.

Salesforce

Custom Solutions for Energy Efficiency.

In 2012, Modelit took on Build It Green as its first client. This nonprofit, which offers energy efficiency services throughout California, has since been acquired by Franklin Energy. With that acquisition in 2019, Franklin Energy was able to expand its reach to the west coast -- continuing with its mission of providing energy efficiency solutions to the entire United States. The ultimate goal is to encourage communities to make smart choices when it comes to energy efficiency, and to help reach net-zero carbon emissions by 2025. When we began working with Build It Green, they’d been using two separate legacy systems to run the Energy Upgrade California™ Home Upgrade - a program that is administered by the organization for Pacific Gas & Electric Company (PG&E). Not only was this approach a slow and expensive one, but trouble with data integration between the two systems was also costing the company in customer satisfaction.

Salesforce

Creating a better experience for MoreHands customers and employees alike.

MoreHands Maid Service is a family-owned business that provides cleaning and errand services across Texas. They needed a reliable Salesforce partner to help them build their business into the platform to provide better customer experiences and help streamline their internal operations. The main goal was to use efficient tech to offer an efficient service, so MoreHands can create more joy for their clients.

Salesforce

How we streamlined payment scheduling for Amazon's FreeTime Unlimited service.

Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence, among many other things. In 2019, the Amazon App Store division needed to streamline its business operations. The main challenge was to implement a system capable of automatizing the processing of hundreds of payments while taking into account the particular terms of each individual agreement.

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Tap into the power of Salesforce.

More Stories

Modelit Snapshot: How we facilitated the migration process from Hubspot to Salesforce.

Modelit Snapshot: How we leveraged Service Cloud for customer excellence.

How Fair Trade USA™ uses Modelit to scale up its team.

How Build It Green uses Experience Cloud to manage its GreenPoint Rated program.

Custom Solutions for Energy Efficiency.

Creating a better experience for MoreHands customers and employees alike.

How we streamlined payment scheduling for Amazon's FreeTime Unlimited service.

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