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TechTalks with a Salesforce MVP: Demystifying the Role of the Solution Architect

Welcome to the first article in our series on Salesforce Solution Architecture!

I am Modelit CTO, Angelica Buffa, and I am thrilled to share some of the insights and knowledge I have gained from presenting at the TrailblazerDX 2023 event. I was fortunate to give a Campfire Session titled "Join a Day in the Life of a Solution Architect."

First and foremost, I'm grateful to all the attendees who participated in the session, showed their support, asked thought-provoking questions, and contributed to the engaging discussion. Their enthusiasm and interest have inspired me to create this follow-up blog series.

“I have enjoyed increasing my potential customers, and I hope to reach more of them.”


In this series, we will explore the role of the Salesforce Solution Architect. Each article in the series will focus on a specific aspect of the role — including responsibilities, daily routines, skills needed, challenges and rewards, career opportunities, and more.

One of my goals with this series is to contribute to content generation in Spanish, with the intention of empowering the Salesforce LATAM community. So, articles will be made available in both English and Spanish, with English versions published first. Stay tuned for the Spanish translations ahead!

Introducing the Salesforce Superheroes

A Salesforce Solution Architect is a professional who specializes in analyzing, designing, and implementing solutions using the Salesforce platform to address specific business needs. This skilled specialist deeply understands the platform's capabilities and limitations and they hold expertise in various Salesforce products and services.

The strategic mindset and strong technical skillset of the Solution Architect enable them to create well-architected solutions that drive business success and align with the customer’s goals and objectives, all while bridging the gap between business needs and technical execution.

Now, let's dive into the first topic: Understanding what a Salesforce Solution Architect is and how it differs from others.

Decoding the Differences: Salesforce Solution Architects vs. Software Architects

A Salesforce Solution Architect brings unique knowledge and proficiency when delivering business outcomes on the Salesforce platform. Many often ask how their role differs from other  Software Architect types.

While these two share some similarities — such as strong communication skills and deep technical knowledge of patterns, principles, and technology — there are four key differences between them.


Salesforce Solution Architects specialize in the Salesforce platform, its related technologies, and integration strategies.

However, Software Architects work with various technology stacks and platforms, such as Java, .NET, or Python.

Knowledge Base

Due to their specialization, Salesforce Solution Architects have in-depth knowledge of Salesforce products, platform features, and best practices.

In contrast, Software Architects have a broader knowledge of software technologies, architectures, and design patterns.


Salesforce Solution Architects are deeply embedded in the Salesforce ecosystem, collaborating with Salesforce administrators, developers, and consultants to deliver customized solutions.

On the other hand, Software Architects may work with various technology teams, including those outside of the Salesforce ecosystem.


As customer-centric professionals, Salesforce Solution Architects prioritize the needs and expectations of customers while designing and implementing Salesforce-based solutions. This approach requires understanding the customer’s true business goals and challenges to match them with the Salesforce products, features, and technology that best suit their needs to deliver a high-quality solution that aligns the customer’s expectations ensuring a positive user experience.

This collaboration with other stakeholders and continuous customer feedback is crucial for maintaining a customer-first approach throughout the project lifecycle, and it is one of the pillars of the experience of the Salesforce Solution Architect.

The Journey Ahead

Up to this point, we've done a basic exploration of the role of the Salesforce Solution Architect. We’ve taken a look at the main differences between this role and that of the Software Architect.

In the next article, we'll delve into the responsibilities of the Solution Architect. We’ll examine how they contribute to the success of Salesforce implementations and collaborate with other team members.

Stay tuned for more insights into the world of Solution Architecture, and thank you for joining me on this exciting journey!

Looking for the right Salesforce Solution Architect for your implementation?

‍Get in touch with our team today to learn how Modelit Bolt can match you with the right professionals for your company’s platform needs.

Angélica Buffa

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